Faced with the bewildering array of business telephone systems, applications and services on the market many companies opt to retain the status quo, put off by the fear, uncertainty and doubts of change. Voice over Internet Protocol, often referred to as VoIP, is one of the most talked about, and most misunderstood technologies available on your business communication system today.
What is Voice over Internet Protocol?
VoIP is the technology used to transmit voice conversations over a data network onto your business communication system using Internet Protocols.
What are the benefits of Voice over IP?
- Connection of remote workers to enable calls to and from the office at no extra cost
- Integration of IP applications with telephones for uses such as Screen Popping Connecting sites together at no extra call cost
- Easier system administration and better control of your communications.
How does it work?
Your system will allow you to digitally convert voice calls into data packets, and using a data network, move these packets along the most efficient path to their destination, and then convert the data packets back into voice calls.